Privacy Policy

This Privacy Policy describes how PV Notary & Signing Services LLC ("PV Notary," "we," "us," or "our") collects, uses, protects, and handles information submitted through pvnotary.com, our appointment-request form, and our communications with customers. Please read this policy carefully before submitting any information.

1. Information We Collect

When you submit an appointment request or contact us through our website, we may collect:

• Your name and contact information (email address, phone number)
• Company name, if provided
• Requested service type and appointment details
• Preferred contact method and scheduling preferences
• City or appointment location
• Additional details you choose to include in your message
• SMS consent status, date, and time, if you provide it

We do not request or require Social Security numbers, driver's license numbers, financial account numbers, medical records, or copies of legal documents through our website form. Please do not submit that type of information through this form.

2. Why We Collect This Information

We collect contact and appointment information to:

• Respond to your inquiry
• Evaluate service availability for your requested appointment
• Coordinate scheduling, location, and appointment logistics
• Communicate with you about your appointment request
• Comply with applicable legal requirements

3. How Appointment Information Is Used

Information submitted through our appointment request form is used solely to evaluate and respond to your request. We do not use appointment request information for unrelated marketing purposes. Submission of a request does not confirm an appointment; we will contact you to confirm availability and details before any appointment is scheduled.

4. Service Providers

We use third-party service providers to operate our website and manage communications. These may include website hosting, email delivery, and messaging providers. These providers may process information submitted through our website in the course of providing their services to us. We do not sell your personal information to third parties.

5. Cookies and Analytics

Our website may use cookies or similar technologies for basic website functionality. If we use analytics tools to understand how visitors use our site, those tools may collect anonymized usage data such as pages visited and general geographic region. We do not use tracking technologies to collect personally identifiable information without your knowledge.

6. SMS Communications

If you voluntarily provide SMS consent through our appointment-request form, PV Notary & Signing Services LLC may send you non-marketing text messages regarding your service inquiry, appointment scheduling, appointment confirmations and reminders, document requirements, notary arrival updates, rescheduling notices, and service-status updates.

Message frequency varies. Message and data rates may apply. You may reply STOP at any time to opt out of text messages. After replying STOP, you may receive one final message confirming your opt-out. Reply HELP for assistance or contact us at [email protected] or 931-404-4880.

Consent to receive text messages is optional and is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service or communications-platform providers, is permitted only as necessary to provide those services. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share SMS opt-in information or consent records for third-party marketing purposes.

7. Data Retention

We retain contact and appointment information for a reasonable period to support ongoing service coordination and to comply with applicable legal requirements. We do not retain information longer than necessary for these purposes.

8. Security

We use reasonable administrative, technical, and physical measures to protect information submitted through our website. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to avoid submitting sensitive personal or financial information through our website form.

9. Your Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable legal requirements. To make a privacy request, contact us at [email protected].

10. Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Policy Updates

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after a policy update constitutes acceptance of the revised policy.

12. Contact

For privacy-related questions or requests, contact us at: [email protected]

PV Notary & Signing Services | Clarksville, Tennessee 37040